Job Opportunity at Mantrac Tanzania, Technical Support Technician

Technical Support Technician

Mantrac Tanzania are the authorized Cat dealer in Tanzania, distributing and supporting the full range of Cat products. We are proud to supply the best equipment to the most demanding industries and aim to keep your equipment running at peak productivity.

Mantrac Tanzania are not only a supplier, but also a solution provider, we offer integrated business solutions backed by technical expertise and local knowledge.

EMPLOYMENT OPPORTUNITY
Vacancy exists in Machine Sales department:
Position: Technical Support Technician (1 position)

Qualification: Diploma in Electromechanical or Mechanical Engineering
Experience: Minimum 1 year experience as a Heavy Duty Technician
Skills: Discretion Ability to speak and write English language, Good time keeping,
Safety awareness Willing to work according to the needs of the business, Self-starter
Location: Dar es Salaam

Duties and Responsibilities:

• Inspect, troubleshoot and minor repair on Caterpillar new, used and rental machines.
• To perform walk around inspection for the new, rental and used machine once received at the yard and provide inspection reports.
• Arranging all equipment deliveries according to CAT guidelines.
• Responsible for all bonded warehouse operation in collaboration with internal logistic team.
• To carry out check-in and check-out process & PDI for rental, used and new construction equipment’s.
• To perform after repair quality-checks by making sure all approved repairs have been conducted accordingly and reports all deviations including used and unused parts.
• To attend customer queries regarding machine technical faults related to warranty, troubleshooting and to perform onsite machine minor repairs.
• Responsible with all delivered machines warranty and guarantees.
• Attend all required and mandatory CAT technical trainings.
• Preparing specifications and provide product training to the sales team.
• Any other Ad hoc tasks as assigned by immediate supervisor.

Applications who are interested should apply through below address:
The Human Resource Manager 
P.O. Box 9262
Dar es Salaam.
HRTZ@mantractanzania.com

The Closing date for applications will be 17th May, 2019.

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