Job Opportunities at KCB Bank Tanzania Limited

Job Vacancies at KCB Bank Tanzania Limited | April, 2019

Job Title: Clearing Officer 

Key Responsibilities: 

• Posting of cheque and EFT
• Validation of all inward cheque.
• Call back of all cheque valued TZS 1,000,000 to 5,000,000 and USD of equivalent value
• Sending reports of rejected and returned cheque to branch , operations and corporate managers
• Process Quick pay files
• Any other duties that may be assigned from time to time by supervisor. 

Daily Responsibilities: [not more than 5 of the most typical] 

• To Ensure all inward cheque and eft are posted to customers account correctly and timely.
• To perform validation for all inward cheques and call back for cheques above one million but not exceeding five million TZS and one thousand USD but not exceeding three thousands.
• Ensure all quick pay files received from customers are process and make sure relative charges are collected.
• Preparing settlement vouchers, posting entries correctly, reporting all rejected cheques and eft for action.
• Daily sharing of reports related to bounced transaction to branches and to customers for action as well as sharing of IRD’s to branch management /corporate team for customers advice

Challenges: 
System Failure that include T24 down to timely post cheques, Efts , Settlement vouchers and network s for receiving and sending inward or outward files from /to corresponding banks

Authorities[1]: [Mandates, Signing and/or Approval Limits]
Authority Type: Impact Key[2]
Currency Limit Value Authority Level[3]

Nostro Accounts RP TZS 0 RC
Suspense Accounts RP USD or FCY Eq. 0 RC
MTS RP TZS, USD, FCY 0 RC

Minimum Position Qualification Requirements
Academic & Professional
Particulars Detail Specific Field or Qualification Need Type[4]
Education Bachelor’s Degree Business Studies RQ

Experience
Total Minimum No of Years’ Experience Required 1

[1] Authority is the power to make REPUTATIONAL or MONETARY decisions about the operations, payments, represent the Bank to third parties, enter into any obligation on behalf of KCB.
[2] RP = Reputational: This is common for documents going to 3rd parties outside the Bank but contain no monetary value EXAMPLES: Letter of introduction, Letter of explanation of facts, letter of correction (e.g. disciplinary).
MV= Monetary: EXAMPLES are Loan, Overdraft, Letter of Credit, Cheque, Electronic File Transfer (EFT), Real Time Gross Settlement (RTGS), Cash Payment Transaction, Safe OR Document Custody, Power of Attorney, Signing of Employment, Service or Legal Contracts
[3] FN: Final, RC = Recommender.
[4] Need Types are : RQ = Required, AA = Added Advantage

Job Title: Clearing Supervisor 
Key Responsibilities: 

• To oversee all inward and outward instruments (cheques and eft’s) are passed/ credited customers’ accounts on the same day without delay.
• Validation of all inward cheque.
• To unpay cheques for funds and technical reasons
• Validate of all outwards cheques before sending file to BOT to validate if they are all balanced.
• Conducts call backs to all inwards cheques above 1.
• Sending clearing files to BOT for clearance.
• Create new customers in Quick Pay as well as processing Quack Pay files.
• Sending Cheque Book request to printer and share production report for branch reconcilaition
• Any other duties that may be assigned from time to time by supervisor.

Daily Responsibilities: 

• Sending clearing files to BOT for clearance
• To ensure all received cheque book order sent to branches within time.
• To insure all unpaid cheques were send to branches for Pay/No Pay decisions.
• To perform call back and validation for all inward cheques above one million but and to USD above one million.
• Ensure all quick pay files received from customers are process and make sure relative charges are collected.
• Checking of posting for verifying that all exceptional items are gone through.
• Unpay cheques for funds and technical reasons.
• Daily sharing of reports related to bounced transaction to branches and to customers for action as well as sharing of IRD’s to branch management /corporate team for customers advice

Limit of Authorization:
Working on transaction not more than 20 million TZS /USD 10 thousand

Challenges: 
System Failure that include T24 down to timely post cheques, Efts , Settlement vouchers and network s for receiving and sending inward or outward files from /to corresponding banks

Authorities[1]:
Authority Type: Impact Key[2]
Currency Limit Value Authority Level[3]
Nostro Accounts RP TZS 0 RC
Suspense Accounts RP USD or FCY Eq. 0 RC
MTS RP TZS, USD, FCY 0 RC

Minimum Position Qualification Requirements
Academic & Professional

Particulars Detail Specific Field or Qualification Need Type[4]
Education Bachelor’s Degree Business Studies RQ

Experience
Total Minimum No of Years’ Experience Required 1

[1] Authority is the power to make REPUTATIONAL or MONETARY decisions about the operations, payments, represent the Bank to third parties, enter into any obligation on behalf of KCB.
[2] RP = Reputational: This is common for documents going to 3rd parties outside the Bank but contain no monetary value EXAMPLES: Letter of introduction, Letter of explanation of facts, letter of correction (e.g. disciplinary).
MV= Monetary: EXAMPLES are Loan, Overdraft, Letter of Credit, Cheque, Electronic File Transfer (EFT), Real Time Gross Settlement (RTGS), Cash Payment Transaction, Safe OR Document Custody, Power of Attorney, Signing of Employment, Service or Legal Contracts
[3] FN: Final, RC = Recommender.
[4] Need Types are : RQ = Required, AA = Added Advantage

Job Title: Reconciliation Officer

Key Responsibilities: 

• Ensure all assigned Nostro accounts are reconciled on a daily basis with proper details of all outstanding transaction narrated.
• Conduct a periodic reconciliation of assigned GL suspense and ensure proper details narrated for outstanding entries.
• Follow up of timely clearance of outstanding transactions within 7 days.
• Ensure reconciliation statements are countersigned by supervisors.
• Produce periodical reports to the management on status of reconciliations.
• Verify the genuineness of outstanding transactions by requesting copies of vouchers of relatively large amounts.
• Monitor movements for assigned GL suspense accounts and request clarifications from an originator of the transaction.
• Any other duties that may be assigned from time to time by your supervisor.
• Maintenance of Bank assets register for assigned categories and ensuring balances agree with GL.

Daily Responsibilities: 

• Check outstanding entries in Nostro accounts that relate to operations i.e. swift, trade, and clearing.
• Reconcile the assigned GL internal accounts
• Raise queries on long outstanding items
• Prepare a required summary of outstanding items 

Challenges: 
Failure by branches and Head Office units to respond to queries
Authorities[1]:
Authority Type: Impact Key[2]
Currency Limit Value Authority Level[3]

Nostro Accounts RP TZS 0 RC
Suspense Accounts RP USD or FCY Eq. 0 RC
MTS RP TZS, USD, FCY 0 RC

Minimum Position Qualification Requirements
Academic & Professional
Particulars Detail Specific Field or Qualification Need Type[4]
Education Bachelor’s Degree Business related field RQ
Professional Qualifications CPB/CPA/ACCA AA
Master’s Degree Business related field AA

Experience
Total Minimum No of Years’ Experience Required 1

[1] Authority is the power to make REPUTATIONAL or MONETARY decisions about the operations, payments, represent the Bank to third parties, enter into any obligation on behalf of KCB.
[2] RP = Reputational: This is common for documents going to 3rd parties outside the Bank but contain no monetary value EXAMPLES: Letter of introduction, Letter of explanation of facts, letter of correction (e.g. disciplinary).
MV= Monetary: EXAMPLES are Loan, Overdraft, Letter of Credit, Cheque, Electronic File Transfer (EFT), Real Time Gross Settlement (RTGS), Cash Payment Transaction, Safe OR Document Custody, Power of Attorney, Signing of Employment, Service or Legal Contracts
[3] FN: Final, RC = Recommender.
[4] Need Types are : RQ = Required, AA = Added Advantage

Job Title: Trade Sales Officer 

KEY RESPONSIBILITIES: MUST NOT BE MORE THAN 10 
• Trade Finance deal origination, structuring and follow up to closure.
• Marketing and market intelligence, directly and in partnership with Corporate Relationship Managers Retail SME Business Team and Sahil Banking team.
• Providing expert advice and support to our Clients and Relationship Teams on trade finance products and transactions.
• Providing technical support to Trade Services (Operations) Team.
• Growth and development of trade finance business in the Country.
• Building and maintaining strong trade customer relationships through excellent customer service in order to achieve customer loyalty and maximize share of wallet.
• Trade finance product and process innovation in consultation with the Trade Finance Operation Team and Group shared Services.
• Trade Finance product training for KCB business teams through branch visits, participation in workshops and joint customer calls, among other avenues.
• Creation and development of business opportunities through participation in trade forums/conferences and other channels.
• Any other duties that may be assigned from time to time by or through my line manager

DAILY RESPONSIBILITIES: NOT MORE THAN 5 OF THE MOST TYPICAL 
• Marketing for trade finance business from new and existing customers through calls/visits
• Preparation of trade finance facility term sheets
• Offering technical support to internal customers i.e. Trade Services, branches, relationship managers and subsidiary business teams
• Follow up and closely monitoring trade revenue on each trade Finance transaction booked.
• Attending to customer enquiries relating to Trade Finance and timely closure of the same.

CHALLENGES: GIVE ONE EXAMPLE OF THE CHALLENGES ENCOUNTERED IN THIS JOB
• Balancing the need for revenue and portfolio growth with Customer demands for refined pricing

PERSONAL ATTRIBUTES:

• Excellent customer relations.
• Analytical thinking and decision making.
• Be a dependable person that goes the extra mile.
• Strong qualities –visionary, honest and personal integrity.
• Team Player 

MINIMUM POSITION QUALIFICATION REQUIREMENTS
Academic & Professional 
Particulars Detail Specific Field or Qualification Need Type[1]

Education: Bachelors Degree Business Related RQ
Masters Degree Business Administration-International Business AA

Experience 
Total Minimum No of Years Experience Required
2 Years
[1] Need Types are : RQ = Required, AA = Added Advantage

Job Title: Digital Marketing Specialist 

KEY RESPONSIBILITIES: MUST NOT BE MORE THAN 10 
• Develop digital communications Strategy through existing digital platforms.
• Identify current and future digital marketing & business development trends, devising proactive plans to exploit and manage emerging business trends and advise on new communication opportunities.
• Provide regular insight into actual and potential KCB Bank’s market opportunities, with reference to KCB Bank’s own strengths and weaknesses, and strategic direction.
• Ensure the customer journey across all our digital assets is consistent with our brand.
• Digital brand custodianship
• Innovation on the sphere of digital communications to see that KCB Bank sets the highest precedent in digital communications)
• Concept development, production and strategic publication of all forms of digital content.
• Digital media buying through owned platforms (Facebook, Twitter, Instagram, LinkedIn, YouTube, etc.) and third-party channels (Google Search & Display, Eskimi, Blogs & Influencers)
• Research, optimization, development & marketing communications of KCB Bank’s digital products and properties i.e. (Website & Apps)
• Internal communication through preparation and publication of internal E-Newsletter.
• Internal live interviews sessions hosting

DAILY RESPONSIBILITIES: NOT MORE THAN 10 OF THE MOST TYPICAL
• Digital channels (Facebook, Twitter, Instagram, and LinkedIn) community management including audience growth and publication of content.
• Publication of shareable brand and organic content on the bank’s digital platforms and purchase of media.
• Monitor and engage in relevant social discussions about our company, competitors, and/or industry, both from existing leads and customers as well as from brand new audiences.
• Drive consistent, relevant traffic and leads from our social network presence.
• Provide business justification for marketing strategies through the development of creative tactics with financial justification.
• With support from the Head of Products and Marketing, define annual/seasonal digital campaigns.
• Identify trends and insights, and optimize spend and performance based on the insights.
• Device marketing strategies that align with business goals and industry trends.
• Recommend digital and traditional product enhancements as per analysis and insights from competitor product research.
• Management of quarterly E-Newsletter content
• Management bloggers relationships to enhance working partnerships.
• Management and reporting of PR events media coverage through all digital communication channels.
• Planning and execution and media coverage of all CSR activities as per the brands CSR Policy
• Other duties that shall be given as demanded by the business.

KEY PERFORMANCE MEASURES
The following metrics will be used to measure performance but the actual numbers will be detailed in the individual job holder’s objectives.
• Improvement in key online KPIs
• Increase in our digital footprint
• Regular market analysis and evaluation
• Provide regular customer feedback
• Digital campaigns
• New customers acquired through the channel
• Internal communications/publications
• Quarterly E-Newsletter content to be compiled and complete by the 15th day of the last month of every quarter.

PERSONAL COMPETENCIES
• A structured approach – creative and innovative individual.
• Team player with all-round passion for all activities in digital marketing.
• Strong evaluation, communication and reporting skills.
• Able to provide advice and cause/effect evaluation to support business decision making.
• Independent and logical thinker, yet an achiever and implementer.
• Builds relationships and networks easily.
• Strong service ethics as the tasks can go beyond normal working hours.
• Versatility in working effectively with others.

CHALLENGES: GIVE ONE EXAMPLE OF THE CHALLENGES ENCOUNTERED IN THIS JOB
• Stiff competition in the market place

MINIMUM POSITION QUALIFICATION REQUIREMENTS 
Academic & Professional 
Particulars Detail Specific Field or Qualification Need Type[4]
Education Bachelors Degree Marketing, IT, Digital RQ
Professional Qualifications Ad Buying Certification AA
Masters Degree Business Administration AA

Experience
Total Minimum no of years’ experience required 4 years
Detail Minimum No of Years Need Type[5]
Customer service 1year RQ
Marketing 3 years RQ
Digital Content Writing 2 years RQ

Job Title: Graduate Trainee 

KEY RESPONSIBILITIES: TYPICALLY NOT BE MORE THAN 10 
Authority Type Impact Key[2]
Currency Limit Value Authority Level[3] 

MINIMUM POSITION QUALIFICATION REQUIREMENTS
Academic & Professional
Particulars Detail Specific Field or Qualification Need Type[4]

Education Bachelor’s Degree RQ

Professional Qualifications RQ
Master’s Degree AA

[1] Authority is the power to make REPUTATIONAL or MONETARY decisions about the operations, payments, represent the Bank to third parties, enter into any obligation on behalf of KCB.
[2] RP = Reputational: This is common for documents going to 3rd parties outside the Bank but contain no monetary value EXAMPLES: Letter of introduction, Letter of explanation of facts, letter of correction (e.g. disciplinary).
MV= Monetary: EXAMPLES are Loan, Overdraft, Letter of Credit, Cheque, Electronic File Transfer (EFT), Real Time Gross Settlement (RTGS), Cash Payment Transaction, Safe OR Document Custody, Power of Attorney, Signing of Employment, Service or Legal Contracts
[3] FN: Final, RC = Recommender.
[4] Need Types are : RQ = Required, AA = Added Advantage

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